Crazy how the past year has turned our lives 180 degrees.
A lot of people used to scorn people who work online… thinking that it’s nothing but a side gig and that work stability and financial security can never be replaced by traditional, corporate jobs.
Well… it looks like they have been proven wrong.
I have been working online in the past 12 years now and although it took me a while to get my bearings and find something I truly excelled at, I have never seen my business boom as much as it did in the middle of the pandemic.
There’s been a lot of interest in learning how to work online and earn money from home, and I’ve been finding myself helping these people, too. In fact, if you’re interested in learning how to become a virtual assistant and work with online business owners and entrepreneurs, you can join my free 7-day course below:
I always suggest people look into their own skillset once they start brainstorming for services to offer. This is because starting with something that you are already experienced in and are an expert at flattens the learning curve so you can start earning right away.
However, if you still couldn’t find anything to offer or are looking into adding more services to offer to your clients, below are some more ideas for you.
Quick note: Most people will tell you that some of the services below do not constitute the services of a VA because they’re too specialized. Here’s the thing… I think that anyone who provides any form of support or assistance to a business owner online, are called virtual assistants. Some just go off to become specialized service providers (and sometimes consultants) and thus give themselves a better title (and a higher rate to match) but there are also others who stay as a general virtual assistant and do multiple things for their clients.
1) Sales Funnel Expert
Sales is a huge thing these days; after all, it’s what makes or breaks any type of business, whether it operates online or offline. Without sales, a business will have no source of revenue or income and thus no way for them to pay their expenses and continue operations.
The beauty with operating a business online is that many, if not all, of the sales part can be done in automation. Yes! It’s possible for you to acquire customers and accept payments and fulfill orders even if you aren’t glued to your laptop 24/7.
These days, people who are experts at not just implementing sales funnels – including building the pages that are designed to convert, the checkout pages, and all the other automations involved – but can also help come up with strategies on how to make offers more appealing to their target market. This can encompass many things including knowing how to design pages, knowing how to integrate different platforms, knowing how to write compelling copy in sales pages and social media, and so on.
You can learn about funnels in this free course.
2) Tech Virtual Assistant
In many cases, sales funnels experts and funnel strategists don’t necessarily do the implementation themselves, which is where a tech virtual assistant comes in. Basically, they are the implementers of these strategies and help make all these plans come alive using all the tech platforms that are available to them.
Sometimes, online business owners also hire tech VAs to help with other sorts of tech assistance for their business and not just those involving sales funnels, including:
- setting up online courses
- setting up an online shop / store
- setting up other integrations to automate other processes of their business (eg. the workflow when a new inquiry comes in)
- setting up or maintaining websites and blogs
- getting a certain functionality / feature / design to work, especially when there’s code involved
- …and so much more!
Shameless Plug: Join this 2-hour workshop on building your very first funnel using free tools! It’s a great way to start your funnel-building journey – you can start offering this to your clients or you can also use it on your own business and build a list of ready customers!
3) Ecommerce VA
Another booming niche for VAs these days is providing assistance with running e-commerce stores.
E-commerce means electronic commerce which basically means that your store, selling physical goods, is being operated online. This would usually involve the following things:
- setting up Amazon or Shopify stores (or stores in other similar platforms)
- finding winning products
- sourcing good suppliers
- monitoring sales
- fulfilling orders
- providing customer support
You can learn about becoming an Amazon VA in this free course.
4) Conversion Copywriting
Finding a triple-threat digital marketer can be tough because they’re, well… unicorns. (#HumbleBrag I just recently got my Master Marketer certification in Offer Creation + Strategy, Conversion Copywriting and Experience-First Design through this awesome program.)
That said, there’s a lot to learn about how to write well. And there are also many different ways and places in which your write. For example, conversion copywriter are usually tasked to write sales pages and landing pages, whose main objectives are to convert people – whether it’s to sign up for a freebie or to pay to get inside a program or product.
Throughout my journey as a freelancer, I’ve assumed many different roles and actually started out as a freelance writer. While writing sales pages is different from writing blogs, my experience with the latter actually helped me with the former but I know there’s still a lot to learn for me.
You can learn more about copywriting and general freelance writing here:
5) Facebook Ads Manager
One of the most common places that online businesses advertise on and get their customers from is Facebook.
As much as people hate making Mark Zuckerberg with all the advertising fees being paid to Facebook, the platform is a pretty effective tool in targeting people and getting paying customers, as long as it is set up correctly.
However, Facebook ads is a specialized skill and it involves money so you want to make sure that you know how to make full use of the platform well.
You can learn more about Facebook ads management through these places:
Which one is for you?
You’ll come to realize that the services that I listed here are actually interconnected with each other.
It’s possible that you decide to specialize in one skill and work your way around providing other services on your own… or build your team and become a full-service agency.
Which one is for you? It all depends on which skills you are most comfortable with. Personally, I would try out a few services at least once to see if it’s something that I enjoy doing. Remember… I went from doing writing work to providing tech VA services and building funnels.
Which one is the most profitable? Every one of them! Once you start getting the hang of it, you become an expert in the field. The better you become at your craft, the more people refer you to others and the more confident you become at selling yourself – that’s when you start charging more! 🙂
Best of luck!
I can’t believe that I’m doing some of these for myself already! It’s just a struggle for me to translate it into doing that for others. Thanks for this list, Pam!
Thanks for this Pammy! Send my regards to the family!
It’s really amazing that your business was pretty much ahead of the curve. 2020 forced millions to really be online which means a lot ka-ching on your end.
Thanks for the info. I was thinking of becoming a virtual assistant when I retire from government. Maybe someday, I will have the time to enroll in one of your tech trainings.
Woaaaah thank you so much for this! I also started as a freelance writer until I became a website VA. I learned my way through freelancing while still keeping my day job. And now, I am leaving my day job for good to do it fulltime. It somehow scares me but I hope it will be a smooth transition. Any advice for a novice freelancer? Hehehe
I am just curious though. Where do you usually get your clients?
Which one is for me? I never had the chance to work as a Virtual Assistant although I have heard my friends profiting from this. I also agree that we can make use of our experience and skills so that we can easily start earning from online. Thanks for this, by the way!
i always wanted to try to be a VA but somehow my training job seems to keep me still for now.
This is great. Thank you for clarifying the concept of virtual assistants. I can always see it in job postings, but don’t have a good knowledge of it. I just realized some of our skills can really be used to assist people and create value for their businesses. But it’s good to highlight these in-demand services especially when one considers a VA journey. While I don’t see myself becoming a freelance VA soon, I look forward to learning more about it.
During the midst pandemic, a lot of information popping about Facebook Ads Certification. I am interested to train in this certification but still couldn’t get additional time to do it. Someday I will be able to get that certification soon.